Pets at Home
Pets at Home is the UK’s largest petcare retailer and a major force shaping industry standards, pricing, and customer expectations. Pet Gazette reports on Pets at Home’s financial performance, store rollouts, brand partnerships, in-house product development, and supply chain strategy. We also cover its influence on market trends — from subscription services and veterinary integration to grooming, nutrition, and loyalty schemes. This tag offers valuable insight into how Pets at Home’s decisions affect competitors, wholesalers, and suppliers operating across the UK petcare trade.
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Jun- 2018 -15 JuneRetailers
Mother and children find dead rabbit in enclosure at Pets at Home
A mum visiting the Doncaster branch of Pets at Home found a dead rabbit in an enclosure while walking around the store, she said it had “obviously got trapped down the side of the hide and couldn’t get out” adding “it must have been panicking and died in sheer terror”.…
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8 JunePet Owners
Retailer issues warning after weather creates ‘perfect breeding ground for fleas’
A pet retailer has issued a warning to pet owners after recent warm weather has created what it has called the “perfect breeding ground for fleas”. Pets at Home said that the fleas can lie dormant during cold weather and come to life when it warms up. If left untreated,…
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6 JunePet Owners
Woman accused of ‘cat theft’ after rehoming cat
A Kent woman has received a police notice after rehoming a “very weak” stray cat she found in her greenhouse. Shirley Key, 79, took the cat to Pets at Home for advice and full vet check ups costing around £200, which she paid for herself, after employees at the store…
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6 JuneRetailers
Pets at Home announce £2.5m warehouse update
Pets at Home has signed a £2.5m deal with Conveyor Networks to implement a warehouse automation project at its distribution centre in Northampton. The update comes as the company has seen “trifold growth” in ecommerce parcels and hopes that the new technology will “drive efficiencies, achieve greater productivity and deliver…
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May- 2018 -31 MayManufacturers
Top four pet retailers lose brand visibility over year, study shows
Pets at Home is among the top four pet retail companies which has experienced an eight percent drop in its brand visibility over the past year, a new report has revealed. However, the retailer remains at the top of the market according to The Pets Supplier Insight Report, produced by digital…
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22 MayBusiness
Pets at Home profits plummet by 12 percent despite sales rise
Pets at Home has announced a drop in pre-tax profits of 12.3 percent despite seeing revenues rise by 5.5 percent. The financial year of 2019 will be the second year of the company’s financial transition as it looks to obtain sustainable profit growth. Pets at Home reported a two percent…
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14 MayRetailers
Pets at Home drops new Skegness store after recruiting and training staff
Pets at Home’s new Skegness store will not open despite the pet retail giant recruiting and training staff ahead of a launch. Only a few days ago the store announced it was due to open at the end of the month, but now it has decided it won’t be opened.…
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Apr- 2018 -27 AprilAppointment
Peter Pritchard takes up CEO position at Pets at Home
Peter Pritchard has stepped into his role as the new CEO of Pets at Home, with immediate effect. The retailer announced Pritchard’s promotion from his position of chief executive of retail in November 2017, taking over from Ian Kellett. He joined the retailer in 2011 as its commercial director and…
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11 AprilIndustry News
Council fines for not microchipping a dog vary by 500 percent
The fines issued to pet owners by councils to those who have failed to microchip their dog as legally required vary nationwide, with some councils fining individuals five times as much as in other areas. Ahead of the second anniversary of the compulsory microchipping law, Pets at Home submitted Freedom…
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Mar- 2018 -28 MarchRetailers
Pets at Home exclusively selling AVA breed-specific dog food
AVA, a pet nutrition brand exclusive to Pets at Home, has launched a range of 14 breed-specific dog foods which boast veterinary approved credentials. The range landed exclusively in all of Pets at Homes 440 plus stores and online at petsathome.com this week and is tailored specifically for the needs…
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