Retailers

Amazon removes heat pad which killed four kittens after catching fire

Amazon has removed a HUAYUU pet heating pad after one burst into flames killing four kittens. The £15.99 pad caught fire on the 24 September, the same day the item arrived according to the kittens’ owner Belinda Carr, 59, who said she tested the product before giving it to the…

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Hot September could cost retailers £320m in sales

The British Retail Consortium (BRC) has said a hot September could cost retailers £320m in sales, with non-food retailers losing £80m per week. Based on Met Office figures, the new BRC research found a “clear relationship” between weather and retail sales. The report says that weather influences sales most between…

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Puppy and kitten pet shop sales to be banned in Lucy’s Law victory

The government has announced a consultation to introduce a ban on commercial third party puppy and kitten sales in England, marking a victory for Lucy’s Law campaigners. If this is introduced, anyone who is not a professional breeder will not be able to sell a puppy or a kitten and…

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Kennelgate launches new store concept

Pet superstore chain Kennelgate will be launching a new pet food and product store concept, Pets & Friend, in Mansfield on Saturday 18 August. The branded store will offer a customer experience for pet owners to spoil their furry family members. On the day ,young owners can enjoy free face painting…

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Pets at Home to become ‘dementia-friendly’

Pets at Home has partnered with the Alzheimer’s Society to make its stores ‘dementia-friendly’. As many as 13,400 members of staff in all 440 Pets at Home stores, including those working in Vets4Pets and Groom Room concessions are to receive ‘dementia friends’ training on how to make the stores more…

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British cat owners ‘spend £7.9bn per year’, says Iams research

New research has found that British cat owners spend £7.9bn per year on their pets, with cat ownership in the country at a five-year high. The research by pet food manufacturer Iams, found that a fifth of UK households owned a cat with 20 percent of owners buying their pet…

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Trade body warns pet businesses to get ready for new licensing regime

The Ornamental Aquatic Trade Association (OATA) said it is “deeply concerned” by the new Animal Activities Licensing (AAL) regime which comes into force in England on 1 October 2018, and is warning businesses to get ready for its implementation. The new licensing regime for England expands the types of businesses…

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Men in retail more likely to be scrutinised for appearance at work

Men who work in retail jobs are more likely to be scrutinised for their appearance than women, according to new data. Research from job search website CV-Library found 21.4 percent of retail employees have to follow gender-specific rules at work, despite 61.9 percent agreeing that these rules are sexist. The…

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BRC welcomes ‘much needed’ review into card-acquiring services

The British Retail Consortium (BRC) has welcomed news that the Payment Systems Regulator (PSR) will carry out a market review into card-acquiring services due to an “alarming increase in card fees and charges”. Andrew Cregan, policy adviser at the BRC has welcomed the review, and said it comes at a…

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Number of retail staff working nights doubles

New research has found that the number of retail staff working regular night shifts has increased by 50%. The research by the Office of National Statistics (ONS) found that between 2007 and 2017 the number of retail workers who worked nights as a regular shift pattern increased by 50%. According…

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