Retailers

Butternut Box wins customer engagement award

Fresh dog food company Butternut Box has been awarded the European Contact Centre and Customer Service Award for Best Customer Engagement approach. The award was previously held by the likes of Ebay and Gusto, for the work and commitment delivered by their customer love team. According to the brand, putting…

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PitPat to launch new GPS tracker for dogs

Pet wellness brand, PitPat, will unleash a new GPS tracker for dogs at the trade show for consumer technology, CES 2022. The GPS device builds on the success of the dog activity monitor, which has sold over 100,000 devices in the UK. As well as containing PitPat’s dog activity monitoring…

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Invoxia to launch Smart Dog Collar this summer

Invoxia has announced it will be launching a Smart Dog Collar this summer which utilises artificial intelligence to monitor dog health and wellbeing, in addition to its whereabouts. The collar can also monitor a dog’s respiratory and heart vitals, detect anomalies in a dog’s behaviour and alert owners and vets…

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Pets Choice submits new warehouse proposal

Pets Choice has submitted a planning application for a new warehouse, industrial unit and shop at their Lower Philips Road base on the Whitebirk Industrial Estate. The proposed expansion will allow the company to further enhance its manufacturing capabilities in the region and anticipates the creation of 60 new jobs.…

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December retail sales slow amid Omicron impact, CBI warns

Retail sales growth slowed in the year-to-December to 8%, down from 39% last month, as the impact of the Omicron variant affected trading. According to the latest CBI monthly Distributive Trades Survey, despite the new restriction, retail sales were seen broadly in line with seasonal norms in December, having been…

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Pets at Home opens refurbished Broadstairs store

Pets at Home has opened the doors to its newly refurbished pet care centre in Broadstairs, on Westwood Road. The revamped store is now home to a new grooming salon which offers a wide range of grooming services for dogs, including full grooms, spa treatments, puppy grooming, bath, brush and…

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VPG launches learning tool to support pet specialists

Vital Pet Group (VPG) has announced the launch of its new retail academy as a learning tool to support pet specialists.  The academy is free to Vital customers and provides educational information on brands in the specialist sector, including bite sized lessons to boost product knowledge and advice on how…

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Dogs Go Greener donates £2,000 worth of products to charities

Dogs Go Greener has donated nearly £2,000 worth of products including compostable dog poop bags to a range of UK charities. In their first full year of operation, they have donated products to a range of dog shelters and worthy causes around the country. Originally looking for 10 nominations in…

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The uncooked diet for pets

What are the benefits of a raw diet for pets? There are a multitude of benefits to a raw diet for pets. 92% of Bella and Duke’s customers noticed improvements in their pets’ health within only a few weeks of switching to a raw diet. Benefits of a raw diet…

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The Dog Doctors launches new winter protection products

The Dog Doctors have announced the launch of two new products designed specifically to support dog’s paws, skin and coat during the winter months. Using their experience from within the pet industry, the group has developed a new Paw Butter and Coconut Wash Dry Shampoo for dogs. The Dog Doctors…

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