Pets at Home
Pets at Home is the UK’s largest petcare retailer and a major force shaping industry standards, pricing, and customer expectations. Pet Gazette reports on Pets at Home’s financial performance, store rollouts, brand partnerships, in-house product development, and supply chain strategy. We also cover its influence on market trends — from subscription services and veterinary integration to grooming, nutrition, and loyalty schemes. This tag offers valuable insight into how Pets at Home’s decisions affect competitors, wholesalers, and suppliers operating across the UK petcare trade.
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Aug- 2020 -27 AugustManufacturers
Burns Pet Nutrition opens dog spa
Burns Pet Nutrition has announced the launch of its new Burns Dog Spa, which has now opened its doors in Kidwelly at the group’s Burns farm shop. The salon offers a range of services and treatments, including traditional washing, grooming and styling, nail trimming, ear cleaning, as well as facials…
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12 AugustCoronavirus
Exeter Pets at Home store to permanently close
Retail chain Pets at Home has closed one of its stores in Exeter. The Marsh Barton site stopped trading on Friday (7 August), but will keep its other outlet at Rydon Lane retail park. According to Devon Live, Pets at Home confirmed that 20% of the store’s workforce will lose…
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5 AugustFeatures
Barking up the right tree
Prior to COVID-19 completely changing the way we, as consumers behave, the pet industry was leading in terms of innovation, cross-sector development and retail growth. One of the industry leaders, Pets at Home, reported record sales for year ending 26th March 2020, exceeding the £1bn mark. Pet food brands large…
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Jul- 2020 -31 JulyTips
Marketing for Different Pet Parents’ Generation- Why It’s Crucial
If there’s one common thing about all the current generations, it’s their unconditional love for their pets. There are pet owners in the UK from Gen Z to Gen X, Baby Boomers, and even Builders! Although the Millennials are considered having the primary purchasing power as of the moment, most…
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31 JulyRetailers
Pets at Home sales stabilise in quarterly results
Pets at Home has announced that total group revenue fell by 1% in the quarter ended 16 July, while like-for-like revenue was down by 0.7% in the period. Amid the onset of the pandemic, the first eight weeks of the period saw like-for-like revenue tumble 13.5%, though this was later…
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May- 2020 -21 MayIndustry News
Pets at Home sales top £1bn for the first time
Total annual revenue at Pets at Home exceeded £1bn for the first time in its history, increasing 10.2% to £1,058.8m in the full-year ended 26 March 2020 . Like-for-like revenue also surged 9% during the period, while retail like-for-like revenue was up 9.4%, marking a 15% rise on a two-year…
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7 MayFeatures
Key marketing reminders for the pet industry to keep in mind
Understanding a customer’s mindset and their expectations is always critical to being able to provide them with a relevant and personalised experience. In times of crisis, this becomes more important than ever. The ongoing Covid-19 pandemic has forced everyone to make significant changes to their everyday behaviours, which businesses must…
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Apr- 2020 -2 AprilCoronavirus
Pets at Home to beat guidance amid spiked demand
Pets at Home has revealed that its closing weeks of full-year trading saw “exceptional levels of demand” amid the ongoing coronavirus pandemic. In the period ended 26 March 2020, existing customers increased their average basket size, whilst new customers have accessed its pet products and healthcare services. Trading was largely…
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Mar- 2020 -26 MarchRetailers
Pets at Home issues guidelines to customers amid coronavirus crisis
The chief executive of retailer Pets at Home, Peter Pritchard, has issued new guidelines to customers amid the Covid-19 virus outbreak. Whilst many shops have been urged to temporarily close, Pets at Home has been permitted to remain open to serve pet owners “essential items”. Some of the new measures…
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11 MarchCharities
Pets at Home Pentland raise almost £10,000
Edinburgh Dog and Cat Home has partnered with Pets at Home’s Pentland store in 2019, raising £9,954.78 over the year. Pets at Home ran its annual Support Adoption for Pets fundraising drives twice a year and 50% of the money raised in the Pentland branch was generously donated to Edinburgh…
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