Features
-
Nov- 2018 -29 November
A challenging retail environment
The last few months have been tough for UK retailers and with pressure on the high street unlikely to let up any time soon, factors such as Brexit, rising costs and online competition have left British merchants with little to celebrate. Although the macroeconomic picture seems to have improved more…
Read More » -
29 November
QVC for pets
Most people, even if they won’t admit it, have at some point in life allowed their television remotes to take them to the darker side of the TV guide, the higher numbers, where channels such as QVC, Price Crash and The Jewellery Channel try to get you to embrace teleshopping…
Read More » -
14 November
A day in the life of an SQP
AMTRA (the Animal Medicines Training Regulatory Authority) is the professional regulator for all Suitably Qualified Persons or SQPs who are entitled to prescribe and/or supply certain veterinary medicines under the Veterinary Medicines Regulations. We speak to Sharon Groves about her day-to-day role as a SQP. How did you get into…
Read More » -
12 November
Getting ready for the seasonal change
Retailers! Don’t get caught out by the common mistakes made as the seasons change. As the year progresses as do the buying habits of your customers. It is that age old balance between enough stock to meet demand and not leaving yourself with items you, at best have to leave…
Read More » -
Oct- 2018 -31 October
Swipe right to borrow my pet
It seems in 2018 there is nothing that cannot be obtained with the swipe of a smartphone or click of a mouse. The hustle and bustle of London and other large cities has led to the rise of the ‘gig-economy’ – app-driven services, odd jobs, and deliveries on-demand – seeing…
Read More » -
22 October
Regulating the sale of pets online
Online purchases are naturally approached with caution and any avid online shopper knows to be wary of individual sellers and their authenticity. Buyers become much more vigilant when it comes to high ticket items to lessen the risk of losing out monetarily, but the general public may not hold sentient…
Read More » -
11 October
Don’t let pets get fired up during fireworks
The firework season can be a stressful time for the nation’s pets with approximately half of the UK’s dog population thought to have a problem with loud noises. Signs that dogs find fireworks challenging include trembling, shaking, seeking owner support and cowering to hide behind furniture, barking excessively and trying…
Read More » -
3 October
Selling in the pet industry
Selling products and services in the pet industry has seen a huge boom in recent years. Owners are reporting that they see their pet as a member of the family and their shopping habits have changed to match that. Health and welfare often out competing price when it comes to…
Read More » -
1 October
A day in the life: Richard Fare of Bamfords Top Flight
So, what’s your average day? Like most people, I set my alarm for about 7am and then ignore it for about 30 minutes till I have to get up. The morning then begins with a greeting from our two cats, Pepe and Penelope, jumping at the glass door waiting for…
Read More » -
Sep- 2018 -26 September
Complaint resolution
The chances are, as a store or business owner, product or service supplier, you will at some point find yourself with an unhappy customer. When it’s your pride and joy, it can often feel a little personal. Complaints can take many forms. A letter, an angry face shouting at you…
Read More »
