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Pets at Home

Pets at Home is the UK’s largest petcare retailer and a major force shaping industry standards, pricing, and customer expectations. Pet Gazette reports on Pets at Home’s financial performance, store rollouts, brand partnerships, in-house product development, and supply chain strategy. We also cover its influence on market trends — from subscription services and veterinary integration to grooming, nutrition, and loyalty schemes. This tag offers valuable insight into how Pets at Home’s decisions affect competitors, wholesalers, and suppliers operating across the UK petcare trade.

  • Dec- 2020 -
    10 December
    BusinessKaren Whitworth exits Pets at Home

    Karen Whitworth exits Pets at Home

    Pets at Home has announced that Karen Whitworth, independent non-executive director and chair of the audit and risk committee, intends to stand down from her position on 20 May 2021.  According to the company, Whitworth made the decision to resign as she has “decided to accept the role of non-executive…

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  • 4 December
    RetailersPets at Home to repay £28.9m in rates relief

    Pets at Home to repay £28.9m in rates relief

    Pets at Home has announced its decision to repay in full the £28.9m of business rates relief received across the business to the government.  The group said its decision reflects the company’s “guiding principle of treating all stakeholders fairly”, but is also supported by a continuing strong performance across the…

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  • 1 December
    Industry NewsPets at Home sells five referral practices for £100m

    Pets at Home sells five referral practices for £100m

    Pets at Home has sold five specialist referral practices to veterinary services provider Linnaeus for £100m.  The sale which was revealed today 1 December, is said to be part of Pets at Home plan to  focus on “group resources on customer-facing activities” across its omnichannel retailing and First Opinion veterinary…

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  • Nov- 2020 -
    24 November
    BusinessPets at Home sales boosted by rising pet ownership

    Pets at Home sales boosted by rising pet ownership

    Pets at Home has announced that group revenue grew by 5.1% to £574.4m in the half-year ended 8 October 2020, noting that the underlying pet care market remains “in good health” despite the pandemic. While the group saw pre-tax profit fall by 5.1% to £39.6m in the period, down from…

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  • 18 November
    Industry NewsGroomers launch new ‘Winter Berry Burst’ range

    Groomers launch new ‘Winter Berry Burst’ range

    Dog grooming supply company, Groomers,  has introduced a limited edition ‘Winter Berry Burst’ range to its online store ahead of the Christmas period.  The range includes a shampoo retailing for £13.95, designed to “help to keep your dog’s coat cleansed and moisturised, as well as feeling and smelling fresh”. The…

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  • Oct- 2020 -
    28 October
    BusinessPets at Home partners with OneStock in customer experience reshuffle

    Pets at Home partners with OneStock in customer experience reshuffle

    Pets at Home has enlisted the professional services of OneStock, an Order Management System (OMS) provider, to unify its customer shopping experience. OneStock’s OMS was chosen by the pet retailer to create a “fast and flexible delivery and collection service”.  To fulfil this, the company will offer a one-hour click…

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  • 26 October
    Trade OrganisationsOATA welcomes new board directors 

    OATA welcomes new board directors 

    The Ornamental Aquatic Trade Association (OATA) has welcomed three new directors to its board. The new members were welcomed to the group at its latest Annual General Meeting held  Ballot papers were sent to all OATA members prior to the meeting, and the final count was taken at the AGM…

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  • 14 October
    Industry NewsPets at Home submits proposal for new national distribution centre

    Pets at Home submits proposal for new national distribution centre

    Stoford Developments has submitted a planning application for a new 770,000 sq ft national storage and distribution centre in Staffordshire on behalf of UK pet care business, Pets at Home. Pets at Home has signed a 20-year conditional agreement for lease on the development, with construction set to start on…

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  • Sep- 2020 -
    24 September
    RetailersPets at Home welcomes ‘sustained’ momentum

    Pets at Home welcomes ‘sustained’ momentum

    Pets at Home has welcomed “sustained momentum” across both its retail and veterinary operations in its latest trading update. The group had previously reported that sales momentum was returning across all areas of the business in its first quarter results published 31 July.  According to the group, this reflected a…

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  • 4 September
    ManufacturersApplaws Natural Pet Food launches new product

    Applaws Natural Pet Food launches new product

    Applaws Natural Pet Food has announced the global product launch of Applaws Taste Toppers, a new range of complementary pet food that is designed to be served on top of dry dog food. Every recipe is 100% natural with no additives, and comes in a variety of different tastes including:…

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