Industry News

SureFlap Pet Door tested by crafty intruders

Raccoons entering homes through unsecure pet doors are a major cause of concern for cat owners in the USA. However, the raccoons at Shepreth Wildlife Park have tried and failed to break into the new SureFlap microchip-operated pet door, which has innovative security features designed to stop even the craftiest…

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Direct Line to sponsor London Pet Show

Direct Line Pet Insurance has been announced as the headline sponsor for the London Pet Show 2013. Direct Line Pet Insurance secured the show’s top sponsorship slot, raising the profile of its services to dog and cat owners. It now heads up a host of leading animal brands taking up…

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Order fulfilment house launches new service for pet trade

E-commerce fulfilment specialist James and James has launched a new service for the pet care sector in response to pet owners increasing use of the internet. Operations director James Hyde says: “Online orders for pet care and pet supplements is a fast growing sector for us and we have addressed…

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Dog care business owner shortlisted for franchise award

Teresa Bowers, owner of dog boarding company Wagging Tails Oxford and Reading branches, has been announced as one of four Finalists for Woman Franchisee of the Year at the 2013 EWIF (Encouraging Women into Franchising) Awards. Now in their third year, the EWIF Awards recognise and celebrate the achievements of…

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PIF lays down industry guidelines for grooming

The Pet Industry Federation is launching a Quality Assurance Standard for groomers to lift public confidence in the grooming industry. Recent media coverage of tragedies in grooming salons has cast a dark shadow over the entire sector, with damaging aspersions made about groomers’ concern for the safety and wellbeing of…

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RVC research highlights urgent welfare issues for pet dogs

Research from the Royal Veterinary College has highlighted urgent issues that need to be rectified for the improvement of pet dog welfare in Britain. These include owners’ lack of awareness of welfare needs, poor health due to obesity, inherited disease or exaggerated physical features, intensive and unregulated puppy rearing and…

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Guide Dogs names its new director of mobility services

Action For Blind People’s director of operations, Steve Vaid, will join Guide Dogs as director of mobility services in July 2013. Steve will be leading Guide Dogs’ Mobility Services, which improves the mobility of people who are blind or partially sighted, enabling them to get out and about on their…

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Dog frisbee displays at Paws in the Park

At this year’s Paws in the Park a Disc Dog team are travelling from Poland to give visitors the chance to watch this extreme sport for the first time ever in the UK. The dogs and their experienced handlers will perform a choreographed freestyle catching display, with multiple discs, working…

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Find a cat at the click of a mouse

Cats Protection has launched a new national feature on its website that will make it much easier for prospective cat owners to browse, choose and adopt a suitable feline companion in their area. The new ‘Find a Cat’ function on the charity’s homepage allows people to view all the cats…

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Research reveals lost calls spell danger for pet retailers

Pet shops are at serious risk of losing business by leaving customers hanging on the telephone for almost 40 seconds at a time, new research has revealed. A survey of 3,630 UK companies by PH Media Group discovered pet firms are below par when it comes to call handling, leaving…

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