Dog treat manufacturer T. Forrest has announced the launch of a new online service that enables customers to gain “quick, easy and safe” access to their personal online accounts, as well as shop the company’s range of natural dog treat products.
In addition, customers can now view real-time stock levels with a low minimum order spend, combined with a next-day, free of charge, Covid-secure delivery service.
It comes as T. Forrest said it has experienced “countless life changing and historic events” in its 100-year history, though “none more so” than the current pandemic.
Despite the crisis, the company said it has been able to continue manufacturing processes from its facilities in Salmesbury, Lancashire.
Commenting on the business’ experience of the pandemic, sales director Daniel Wallbank said: “As the pet food industry is classed as an essential service we have been exempt from closure. The procedures we have put in place reduce the risk to our staff and our customers from this terrible disease.
“Everyone has worked so hard to ensure our level of service is unaffected and delivered safely. As we continue to work throughout the lockdown’s we have found that businesses are looking for new, safe ways of working, hence the development of our new online trade area.”
He added: “Many of our customers are already taking advantage of our new service, it’s quick and easy to use, making our order process simple.
“Customers are not spending precious time re-entering details when making subsequent purchases and our next day COVID-secure delivery service ensures they always have their best-selling lines in stock and delivered to them safely.”