To access the service, Bought By Many customers can download the free FirstVet app and select Bought By Many as their insurer when signing up. They will then be able to use the service as often as they like, without incurring any charges.
When a referral to a local vet is needed, FirstVet provides detailed notes of the initial consultation to both the owner and the vet.
David Prien, CEO and co-founder of FirstVet, said: “FirstVet couldn’t be more excited to offer our veterinary video consultation service together with Bought By Many in the UK. From our first meeting with the Bought By Many team, we knew that our values were aligned. We both share a mission to bring the best that technology has to offer both to pet owners and the veterinary care process.
“Offering pet owners the chance to speak face-to-face with an experienced veterinarian via a video call is a great way to make sure that all pets are getting the right treatment, as fast as possible, in the right location.”
Steven Mendel, CEO and co-founder of Bought By Many, added: “Our pet insurance is more than a financial service, we want our policies to improve the lives of pets and owners. We’re delighted that our partnership with FirstVet gives all our customers free access to a vet using a simple video call.
“The service is a great fit with our insurance and allows owners to get convenient, expert veterinary advice. Customers this year voted us the most trusted pet insurance provider in the UK and our partnership with FirstVet shows we’re always looking at how we can use technology to improve our service.”