RCVS Academy launches new course to help vets with complaints

Developed in partnership with the Veterinary Client Mediation Service (VCMS), the course uses practical examples, based on real-life experiences

The Royal College of Veterinary Surgeons (RCVS) Academy, a free digital learning platform for the veterinary professions, has launched a new, scenario-based course which aims to demonstrate the application of skills to avoid and resolve complaints.

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