Healthy Pet Store based in Totton was named the best retailer of the year partly as a result of its sales growth since launching in 2014, as well as its “innovation, and outstanding customer service”.
Broadcasting personality Clare Balding presented the trophy to Healthy Pet Store’s managing director Deborah Burrows at the awards held at the Farnborough Exhibition Centre.
The pet food and accessory retailer moved from a restrictive store during the height of Covid in 2020 into a former supermarket with more than 30 chest freezers of own-recipe frozen meals for cats and dogs as well as branded foods.
Burrows said: “Winning this award means so much to me and the team at Healthy Pet Store. Our vision is to be the most approachable, pet-friendly food and accessory retail brand, and I am delighted that our hard-work and commitment to animals and their caregivers has paid off.
“I am so excited for Healthy Pet Store to continue on its journey and to carry on building great relationships with our customers and suppliers. I would also like to extend my congratulations to the other finalists for making it through the last two years and these incredibly testing times.”