Pet OwnersRetailers

Butternut Box wins customer engagement award

Harriet Treadwell, head of customer love, said the brand always does its best to truly show ‘genuine care and compassion’ for its customers.

Fresh dog food company Butternut Box has been awarded the European Contact Centre and Customer Service Award for Best Customer Engagement approach.

The award was previously held by the likes of Ebay and Gusto, for the work and commitment delivered by their customer love team.

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