Business

Laughing Dog wins Feefo Platinum Award third year running

The pet food brand won the accolade for outstanding customer service

Laughing Dog has announced it has won the Feefo Platinum Trusted Service award for the third year in a row.

The pet food brand won the accolade for “excellent customer service” thanks to positive consumer reviews left on Feefo, the global online reviews platform.

Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews.

Steph Heasman, director of Customer Success at Feefo, said: “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.

“This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide excellent levels of service and they deserve a huge amount of credit for what they have achieved.”

She added: “At Feefo we help our clients give their customers the best experiences possible. I’m confident that throughout 2021 we’ll see even greater customer experience achievements as we get closer to business-as-usual.”

 

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