EventsIndustry News

Royal Canin and BVRA announces new receptionist roadshow

Royal Canin has teamed up with the new British Veterinary Receptionist Association (BVRA) for a series of Roadshows aimed at enabling receptionists to increase their core contact skills with clients.

Designed around four core contact points; first contact, diary entry, arrival and waiting and finish and follow up stages, the roadshow will see experts from BVRA visit six locations across the UK this year.

Back to top button