EventsIndustry News

Royal Canin and BVRA announces new receptionist roadshow

Royal Canin has teamed up with the new British Veterinary Receptionist Association (BVRA) for a series of Roadshows aimed at enabling receptionists to increase their core contact skills with clients.

Designed around four core contact points; first contact, diary entry, arrival and waiting and finish and follow up stages, the roadshow will see experts from BVRA visit six locations across the UK this year.

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