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Pets at Home

Pets at Home is the UK’s largest petcare retailer and a major force shaping industry standards, pricing, and customer expectations. Pet Gazette reports on Pets at Home’s financial performance, store rollouts, brand partnerships, in-house product development, and supply chain strategy. We also cover its influence on market trends — from subscription services and veterinary integration to grooming, nutrition, and loyalty schemes. This tag offers valuable insight into how Pets at Home’s decisions affect competitors, wholesalers, and suppliers operating across the UK petcare trade.

  • Sep- 2016 -
    13 September
    Current Affairs“Psychotic” customer bit security guard after being refused a hamster

    “Psychotic” customer bit security guard after being refused a hamster

    A “psychotic” Pets at Home customer has been handed a two-year community order after punching and biting both a security guard and the police. Omar Kalik, 25, became irate when a member of staff refused to sell him a hamster at Pets at Home in Beaumont Leys Shopping Centre, reports the…

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  • 7 September
    EventsPet Industry

    PIF Forum & Awards tickets go on sale

    Tickets are on sale now for the 2016 Pet Industry Federation’s Forum & Awards. The event takes place on November 1 2016 at Wokefield Park hotel, near Reading. Spaces are limited so early booking is advised.  Delagates will enjoy a day of networking and talks. Topics include: Safeguarding the future of the…

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  • 1 September
    Current AffairsPaul O'Grady Pet Shop

    Pets at Home renews sponsorship of Paul O’Grady: For the Love of Dogs

    Pets at Home will be renewing its sponsorship for the fifth season of Paul O’Grady: For the Love of Dogs. This will mark the third consecutive year of a partnership between the pet retail chain and the ITV show. Scott Jefferson, marketing director at Pets at Home said: “We’re delighted to…

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  • Aug- 2016 -
    25 August
    Current AffairsMost popular pet names revealed

    Most popular pet names revealed

    The most popular pet name in the UK has been revealed as Charlie, according to new research by Pets at Home. Pets at Home surveyed more than 800,000* pet owners through its My VIP club and has found the top 50 most popular names for each pet type. Charlie was…

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  • 11 August
    Current AffairsPets at Home trade

    Pets at Home bans foods that include rabbit

    Pets at Home will no longer sell pet food containing rabbit. The retail chain has changed its policy due to concerns about the conditions under which rabbits are bred and reared on farms across Europe for use in human food. The rabbit used in pet food comes from animals that are bred for…

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  • 4 August
    Industry NewsPets at Home trade

    Pets at Home reports total revenue growth of 8.9 percent

    Pets at Home Group Plc has experienced total revenue growth of 8.9 percent to £244.2m. The figures were released as part of the Group’s Q1 FY17 trading update, which represents April 1 2016 to July 21 2016, compared with the 16 week period from 27th March 2015 to 16th July 2015. Group…

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  • 2 August
    Current AffairsPets at Home under-fire from dog owner

    Pets at Home under-fire from dog owner

    A dog owner has accused Pets At Home of leaving pet with ‘burnt testicles’ following a grooming mishap. Kay Betson said she had noticed her dog, Woody, wasn’t his usual self and could not work out what was the matter after bringing him home, reports The Sun. The mum-of-three from Gleadless in Yorkshire,…

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  • Jul- 2016 -
    25 July
    Current AffairsPets at Home fire

    Fire breaks out at Pets at Home depot

    On July 22, the fire service was called to Pets at Homes’ Trentham depot. A container of animal bedding had been set alight, activating the depot’s sprinkler system. The Stoke Sentinel reported that three fire crews arrived at the scene, with an aerial ladder. A Pets at Home spokesperson said: “On Friday morning…

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  • 11 July
    Current AffairsPets at Home launches brand new food

    Pets at Home launches brand new food

    Pet retailers, Pets at Home have launched a brand new pet food exclusively available at its stores.  AVA (Advanced Veterinary Approved) dog and cat food is scientifically formulated and available in various formats including dry kibble and wet pate and chunks.  The tailored formulations of the AVA brand, all with…

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  • Jun- 2016 -
    15 June
    Current AffairsPets

    Ten odd items swallowed by pets

    From socks to babies’ dummies. Vet charity PDSA has named the ten oddest items commonly swallowed by pets. Last year, the organisation treated nearly 400 pets for swallowing things they shouldn’t. PDSA’s Bradford Pet Hospital topped the table with a whopping 33 cases. The Top Ten The PDSA’s 51 Pet Hospitals compiled a list…

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