Shopping Habits

Tail wagging the dog? Time for a wider perspective on data

In my earlier article, I looked at how the retail and service sectors are restructuring to meet the changing needs of younger consumers – and pet care is not exempt. Digital native businesses, such as Tails.com and others have been capitalising on Millennials’ digital-first shopping habits for some time. The…

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Q&A: Nicki Hamilton, EMEA sales director at PetSafe

1. Have you seen a difference in shopping habits since the onset of the pandemic? The lockdowns have influenced shopping habits considerably. They’ve dramatically accelerated the retail trend of online ordering and consumers are enjoying the power of convenience in their busy lives. We’ve also found that owners are making…

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Paws for thought – trends that have impacted the pet care industry

Even before the Coronavirus pandemic upended everything, the pet care industry tended to mirror the trends of the human world, influenced by factors such as where we live, what we eat and our attitude towards health and wellness. It’s no surprise then that major shifts in pet care shopping habits…

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Supreme Petfoods launches new eco packaging

Supreme Petfoods has relaunched its Tiny Friends Farm Bathing Sand in a new eco-friendly packaging, in line with strong consumer trends and more environmentally friendly shopping habits in the pet sector.  The new pouch pack uses 85% less packaging than before and is 100% recyclable. It also takes up 96%…

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The rise of D2C in pet care – How are brands adjusting to a new marketplace?

As lockdown restrictions have influenced major consumer behaviour changes, especially when it comes to shopping habits, it’s no surprise that brands across a variety of sectors have been tapping into D2C offerings as they present an easier, safer and more reliable option of purchasing. The pet care industry is no…

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Pets at Home welcomes ‘sustained’ momentum

Pets at Home has welcomed “sustained momentum” across both its retail and veterinary operations in its latest trading update. The group had previously reported that sales momentum was returning across all areas of the business in its first quarter results published 31 July.  According to the group, this reflected a…

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UK retail sales increase by 4.7% in August

UK retail sales in August have increased by 4.7% on a like-for-like basis from August 2019, according to figures released in BRC-KPMG’s Retail Sales Monitor report for the month. Overall sales increased by 3.9% in the period, in comparison to a decline of 0.4% in August 2019. This is above…

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Barking up the right tree

Prior to COVID-19 completely changing the way we, as consumers behave, the pet industry was leading in terms of innovation, cross-sector development and retail growth.  One of the industry leaders, Pets at Home, reported record sales for year ending 26th March 2020, exceeding the £1bn mark. Pet food brands large…

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Gourmet pet food on the up in lockdown

If there’s one good thing about this pandemic, it’s that most of us are getting to spend more time with our homes, families and pets.  Dogs everywhere are probably very happy about this. My cat isn’t.  Albie still hasn’t adapted to me being around all the time. He’s on edge,…

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Covid-19 to add £5.3bn to UK e-commerce in 2020

The surge in online shopping caused by the Covid-19 pandemic is expected to add £5.3bn to UK e-commerce sales this year, to reach a total of £78.9bn. This is according to analysts at Edge Retail Insight, the global trend forecasting arm of retail insights firm Edge by Ascential, which have…

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