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High Street

The high street remains a vital battleground for pet retailers, balancing in-person service with growing digital competition. Pet Gazette covers the role of independent pet shops, regional chains, and national retailers on UK high streets — reporting on shop openings and closures, rent pressures, footfall trends, and evolving customer expectations. We also examine localised marketing strategies, product merchandising, and how high street stores adapt to omni-channel retail. For wholesalers and suppliers, this tag offers visibility into the challenges and opportunities facing brick-and-mortar stockists across towns and cities.

  • Sep- 2018 -
    5 September
    BusinessCouple set up Heights Farm Premium Pet Foods franchise in Preston

    Couple set up Heights Farm Premium Pet Foods franchise in Preston

    Married couple Alison and Steve Critchley have set up a new franchise delivering premium quality pet food in the Preston area as part of the Bolton-based Heights Farm Premium Pet Foods’ operation. The couple have run various businesses over the years including a grocers off license in Church and separately,…

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  • 3 September
    Pet OwnersPrinting company offers free posters for missing pets

    Printing company offers free posters for missing pets

    Online printing company Doxdirect, is offering 50 free missing pet posters to owners whose pets have gone missing. Pet owners are required to upload a Word document of PDF file with the design of their posters, and enter their details on the company’s checkout page. The posters should contain contact…

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  • Jul- 2018 -
    13 July
    RetailersBumper June footfall sees record increase of 11.4 percent

    Bumper June footfall sees record increase of 11.4 percent

    UK retailers benefited from record month-on-month growth in footfall for June, with a 11.4 percent increase in high street traffic compared with May. Compared with the same period last year, footfall was 7.8 percent lower, but June did deliver a reduction in the year-on-year deficit for the fourth successive month,…

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  • 9 July
    BusinessUK Treasury rejects retailers’ business rates reform calls

    UK Treasury rejects retailers’ business rates reform calls

    The UK Treasury has today rejected calls from retailers who say business rates should be reformed to create a level playing field with online retailers. During a meeting of parliament’s Treasury Select Committee, chancellor Philip Hammond said reforming international corporation tax was a higher priority for the government, adding that…

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  • 6 July
    RetailersRetail News

    Retail sales fall for fifth consecutive month

    Retail sales fell for the fifth month in a row in June, data from BDO’s High Street Sales Tracker has shown. Total in-store like-for-like sales were down 1.7 percent compared with last year, when the figures rose 1.3 percent. It is also the ninth consecutive month that sales growth figures…

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  • 4 July
    BusinessBRC calls for two-year freeze on business rates

    BRC calls for two-year freeze on business rates

    The British Retail Consortium (BRC) has asked the government to consider freezing business rates for two years to ease the pressure on retailers. By proposing a two-year freeze on increases, the BRC said it would give time for the government and industry to develop a proposal for an updated taxation…

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  • Jun- 2018 -
    29 June
    RetailersPet Trade News

    Record use of next-day services for online orders in May

    The use of next-day and specified-day services for online orders hit record levels in May, accounting for 37 percent of UK delivered orders, data from online retail association IMRG shows. Online retail parcel delivery order volumes were up 14.8 percent year-on-year in May, according to the latest data from the…

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  • 25 June
    Business46-year-old independent pet shop closes blaming gentrification

    46-year-old independent pet shop closes blaming gentrification

    A 46-year-old local pet shop in Forest Gate is to close blaming gentrification of the area for its demise. Smallholders Pet & Aquatic Centre opened in 1948 and its current owner, Kevin Shaw, 46, has worked at the store for 19 years. He said Forest Gate and especially the area…

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  • 25 June
    ManufacturersPet News

    Heights Farm Premium Pet Foods expand north with Worsley franchise

    Pet food manufacturer, Heights Farm Premium Pets Foods, a family-run business based in the north of England, is set to expand its Greater Manchester operations with a new franchise business start-up in the area. Peter Roberts, previously worked for 21 years as an engineer in the food manufacturing sector working…

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  • 22 June
    AwardsIndependent pet shop wins ‘Retailer of the Year’

    Independent pet shop wins ‘Retailer of the Year’

    Independent pet shop, Pets Pantry has won the title of ‘Warrington Retailer of the Year 2018’. The 38-year-old pet shop came top of a selection of “extremely high” nominees according to Warrington Business Awards, who described the winner as exemplifying “what a great collective ‘can do’ attitude we with have…

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