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Covid

Covid-19 had a profound and lasting impact on the UK pet industry, reshaping consumer habits, retail operations, and supply chain resilience. Under this tag, Pet Gazette explores how pet shops, distributors, and petcare brands navigated lockdown restrictions, staffing challenges, product shortages, and evolving customer expectations. We also report on the post-Covid trading landscape — including lasting shifts towards online sales, changes in in-store footfall, altered buying patterns, and recovery strategies. Coverage is tailored to support pet retailers and supply chain professionals adapting to the sector’s ongoing evolution in the wake of the pandemic.

  • Mar- 2020 -
    30 March
    CoronavirusBSAVA launches triage tool

    BSAVA launches triage tool

    The BSAVA has launched a free triage tool designed to help vets in small animal practices identify and process emergency canine and feline cases during the Covid-19 pandemic. The tool provides users with a downloadable and printable guide chart that has been created by a number of veterinary specialists.  The…

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  • 27 March
    CoronavirusFirstVet makes services free

    FirstVet makes services free

    FirstVet has  announced it will be making its services free to all pet owners across the UK until 30 April. The move is in cooperation with its insurance partners, Bought By Many, LV= and Waggel. The on-demand video consultation provider said that the move aims to “alleviate some of the…

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  • 26 March
    RetailersPets at Home issues guidelines to customers amid coronavirus crisis

    Pets at Home issues guidelines to customers amid coronavirus crisis

    The chief executive of retailer Pets at Home, Peter Pritchard, has issued new guidelines to customers amid the Covid-19 virus outbreak. Whilst many shops have been urged to temporarily close, Pets at Home has been permitted to remain open to serve pet owners “essential items”. Some of the new measures…

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  • 26 March
    BusinessCovid-19: Banks under fire over emergency loan scheme

    Covid-19: Banks under fire over emergency loan scheme

    Banks have come under fire over government-backed emergency loans which require business owners to sign for a personal guarantee, as the UK battles with the Covid-19 pandemic. The British Business Bank (BBB) opened applications for the Coronavirus Business Interruption Loan Scheme (CBILS) on Monday (23 March), and claimed the loan…

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  • 26 March
    CoronavirusVets concerned over ‘low supplies’ amid Covid-19 crisis

    Vets concerned over ‘low supplies’ amid Covid-19 crisis

    Concerns have apparently arisen in the veterinary community over potential equipment shortages in light of donations of ventilators to the NHS. As the pandemic spreads, veterinary practices are still providing emergency animal care, and many have begun to donate equipment to the NHS, including monitors, anaesthetic machines and Personal Protective…

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  • 26 March
    CoronavirusGovernment and NHS urge vets to donate ventilators

    Government and NHS urge vets to donate ventilators

    The NHS has asked veterinary surgeons across the country to donate animal ventilators to help tackle the anticipated shortage of the equipment as the pandemic continues. The BBC estimates that there are currently between 300 and 400 animal ventilators in circulation, and that some of these would be suitable for…

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  • 26 March
    RetailersMore must be done to support independent retailers through Covid-19 crisis, says BIRA

    More must be done to support independent retailers through Covid-19 crisis, says BIRA

    The British Independent Retailers Association (BIRA) has said more must be done to support independent retailers through the coronavirus crisis. BIRA has also launched a dedicated coronavirus hub to guide members and the wider retail community through the crisis. The online resource is a one-stop shop featuring a wealth of…

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  • 25 March
    EventsPATS supports exhibitors amid Covid-19

    PATS supports exhibitors amid Covid-19

    PATS Telford has announced that it will support exhibitors “wherever it can” with a series of marketing measures “designed to help pet product suppliers get through the challenging times ahead”.  The pet industry exhibition is due to take place between 27 September and 28 September, and organisers have written to…

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  • 25 March
    CharitiesKennel Club and Charitable and Educational Trusts announce emergency relief fund

    Kennel Club and Charitable and Educational Trusts announce emergency relief fund

    Dog charity the Kennel Club has announced the creation of an emergency relief fund to support dog rescue centres and other canine organisations affected by the coronavirus pandemic. In response to the emerging situation of the Covid-19 virus outbreak, the Kennel Club Charitable Trust has announced that it will help…

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  • 25 March
    CharitiesBattersea annonces latest measures for Covid-19 virus outbreak

    Battersea annonces latest measures for Covid-19 virus outbreak

    Animal charity Battersea has announced its latest measures put in place regarding the recent outbreak of the Covid-19 virus. In a statement released on the charity’s website, Battersea revealed it has temporarily closed its gates. The statement read: “This is not a situation we ever thought we would face. However,…

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