Pet Owners

Butternut Box wins customer engagement award

Fresh dog food company Butternut Box has been awarded the European Contact Centre and Customer Service Award for Best Customer Engagement approach. The award was previously held by the likes of Ebay and Gusto, for the work and commitment delivered by their customer love team. According to the brand, putting…

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Arden Grange expands Sensitive Dry Dog Food Range

Arden Grange, has updated its Sensitive Range with the launch of new ‘Superfood Blend’ recipes, as well as two new products – Sensitive Adult Mini and Sensitive Adult Large Breed for dogs. The new products, which will be available to order from February 2022, are grain-free and include ocean white…

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The uncooked diet for pets

What are the benefits of a raw diet for pets? There are a multitude of benefits to a raw diet for pets. 92% of Bella and Duke’s customers noticed improvements in their pets’ health within only a few weeks of switching to a raw diet. Benefits of a raw diet…

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FSA warns of Salmonella outbreak in frozen mice

The Food Standards Agency (FSA) are advising animal keepers not to feed their pets specific batches of frozen mice following the reported outbreak of Salmonella. This outbreak of Salmonella has been linked to specific frozen mice products such as Monkfield Nutrition and as a result, a product recall information notice…

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Coleraine Pets at Home to offer grooming salon amid refurb

Coleraine Pets at Home, on Riverside Retail Park, has launched a new grooming salon amid a refurbishment. The Groom Room offers a “wide range” of grooming services for dogs, including full grooms, spa treatments, puppy grooming, bath, brush and blow-dry, and nail clipping. The retailer said its customers will also…

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Sutton Pets at Home to offer in-store grooming amid refurb

Pets at Home, Sutton Coldfield, has been refurbished to offer a new in-store grooming salon. ‘The Groom Room’ offers a wide range of grooming services for dogs, including full grooms, spa treatments, puppy grooming, bath, brush and blow-dry, and nail clipping. According to the brand, it has a team of…

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Supreme Petfoods launches new bathing sand

Supreme Petfoods is extending its Science Selective range with the launch of a new bathing sand for chinchillas, hamsters, degus and gerbils. It revealed the bathing sand is designed to support optimal coat condition whilst gentle on the skin, helping to keep the coat “clean, shiny and in top quality…

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Burgess launches indoor guinea pig nuggets

Independent pet food manufacturer Burgess Pet Care has announced the expansion of its Excel range for small animals, including indoor feeding nuggets for guinea pigs, with several new products launched for the winter months. Burgess has also launched its largest feeding hay packs to date, with 4.5kg boxes available in…

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Jollyes opens new store in Newtownabbey

Jollyes has announced the opening of its brand-new store at Newtownabbey, Northern Ireland. It revealed Jollyes’ new Newtownabbey store is only the third in Northern Ireland to feature a Pamper and Groom Spa. The new store at 2 Longwell Road, Newtownabbey is replacing the Jollyes site at Glengormley and will…

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Pets Choice acquires The Hatchwell Company

Pet Food, healthcare and accessories manufacturer, Pets Choice, has announced the acquisition of The Hatchwell Company, treats and hygiene product manufacturer for dogs, cats and small animals. The acquisition was finalised on Friday 3 December and brings the number of brands in the Pets Choice portfolio to 14. Pets Choice…

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