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High Street

The high street remains a vital battleground for pet retailers, balancing in-person service with growing digital competition. Pet Gazette covers the role of independent pet shops, regional chains, and national retailers on UK high streets — reporting on shop openings and closures, rent pressures, footfall trends, and evolving customer expectations. We also examine localised marketing strategies, product merchandising, and how high street stores adapt to omni-channel retail. For wholesalers and suppliers, this tag offers visibility into the challenges and opportunities facing brick-and-mortar stockists across towns and cities.

  • Jan- 2022 -
    24 January
    Industry News2021 footfall found to be 31% lower than in 2019

    2021 footfall found to be 31% lower than in 2019

    Footfall across all UK retail destinations was –31.1% lower than in 2019, but up from -39.1% in 2020, with retail parks continuing to display a “notable resilience” than either high streets or shopping centres in retaining footfall, according to Springboard’s 2021 report. Springboard said that “it was the three month…

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  • 18 January
    Industry NewsFootfall rise shows first signs of return to office

    Footfall rise shows first signs of return to office

    Footfall across UK retail destinations rose by 1.5% last week from the week before, according to Springboard. High streets were responsible for the majority of the rise, where footfall rose by 7.2%, indicating what Springboard said are the “first signs of confidence in returning to the office”. In comparison, footfall…

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  • 11 January
    Industry NewsFootfall declines as workers stay away from office

    Footfall declines as workers stay away from office

    Footfall declined by -6% last week across all UK destinations from the week before, but working from home continued to heavily influence footfall with footfall dropping by -25.6% in Central London, according to Springboard. In comparison, local high streets experienced a far more modest decline from the week before; in…

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  • 6 January
    Industry NewsOmicron rise leads to significant footfall drop off

    Omicron rise leads to significant footfall drop off

    Footfall across all UK retail destinations in December was -18.6% below the 2019 level, the worst result since August and a significant drop off from November when it stood at -14.5% below 2019, according to Springboard. It revealed that footfall in December was “clearly impacted” by the rapid spread of…

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  • 4 January
    Industry NewsRetailers see New Year’s Eve footfall boost

    Retailers see New Year’s Eve footfall boost

    Retailers saw a pleasant end to the year with footfall rising 5.2% on New Year’s Eve, according to the latest figures from Springboard. This is a sharp contrast with New Year’s Eve 2019 when high street footfall declined by -9% from the week before. It comes despite a footfall drop…

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  • Dec- 2021 -
    23 December
    RetailersDecember retail sales slow amid Omicron impact, CBI warns

    December retail sales slow amid Omicron impact, CBI warns

    Retail sales growth slowed in the year-to-December to 8%, down from 39% last month, as the impact of the Omicron variant affected trading. According to the latest CBI monthly Distributive Trades Survey, despite the new restriction, retail sales were seen broadly in line with seasonal norms in December, having been…

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  • 21 December
    Industry NewsUK high streets suffer as Covid concerns grow

    UK high streets suffer as Covid concerns grow

    UK high streets saw footfall decline by -2.6% over pre-Christmas weekend, according to the latest figures from Springboard. Although footfall across UK retail destinations rose by 5.5% last week from the week before, it ended with a disappointing performance, felt especially by large city centres, with footfall over the weekend…

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  • 14 December
    Industry NewsFootfall slows as impact of Plan B begins to show

    Footfall slows as impact of Plan B begins to show

    Overall, footfall across UK retail destinations declined by -1.1% last week, wholly driven by a -2.7% drop in activity in high streets, according to Springboard. It said that although Plan B restrictions had not yet come fully into force, the first effects were already being felt last week with a…

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  • 13 December
    Industry NewsOnline sales plummet in November

    Online sales plummet in November

    Online retail sales recorded their lowest ever growth in the month of November – falling by 19.8% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index. While this does compare to a strong November 2020 (36.2%), the Month-on-Month (MoM) figures were equally negative – showing a rise of…

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  • 10 December
    Industry NewsPlan B to ‘significantly’ impact footfall, report finds

    Plan B to ‘significantly’ impact footfall, report finds

    There will reportedly be a significant impact on footfall in UK retail destinations following the government’s announcement regarding Plan B, which includes guidance to work from home, according to retail experts Springboard. According to Springboard, in Central London and city centres outside of the capital, footfall is currently -20% below…

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