Covid
Covid-19 had a profound and lasting impact on the UK pet industry, reshaping consumer habits, retail operations, and supply chain resilience. Under this tag, Pet Gazette explores how pet shops, distributors, and petcare brands navigated lockdown restrictions, staffing challenges, product shortages, and evolving customer expectations. We also report on the post-Covid trading landscape — including lasting shifts towards online sales, changes in in-store footfall, altered buying patterns, and recovery strategies. Coverage is tailored to support pet retailers and supply chain professionals adapting to the sector’s ongoing evolution in the wake of the pandemic.
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Jul- 2020 -24 JulyFeatures
Giving customers added value has never been so important
When was the last time you thought about why your customers choose you over other services? They might come to you to buy the latest products for their rabbit, a prescription for their cat or a nice pamper session for their pooch. What can set a business apart is the…
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21 JulyRetailers
Peach and Pooch to launch first ever shop
An independent pet accessory brand is set to open its first shop in Harrogate later this month. Peach and Pooch creates a range of pet products, with each piece designed and handmade by local resident, Emily Ong, who makes all products from her home studio in Harrogate. Ong creates a…
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21 JulyVeterinary
VetPartners expands to France
VetPartners’ expansion across Europe is set to continue with the group preparing to welcome its first French practices. The UK-based veterinary group expanded into Italy in 2019, with the acquisition of five practices, and expects further growth in France in coming months. Vincent Parez, managing director of VetPartners France, said…
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20 JulyFeatures
Coronavirus diaries: Wear Referrals
As with everyone else, we went from being aware that a very concerning situation was developing across the world, to the unprecedented lockdown measures imposed on the UK. We adapted to these measures very quickly and, as time moved on, they made us question almost every aspect of our lives…
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17 JulyEvents
Kennel Club cancels Discover Dogs event
The Kennel Club has cancelled this year’s Discover Dogs event due to the coronavirus pandemic. The event, which was due to take place in London in October, will no longer go ahead due to the continued restrictions arising from the Covid-19 pandemic and current government advice against staging large public…
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17 JulyFeatures
How to avoid needing to see vet for your pet during the lockdown
As the UK continues to battle with the Covid-19 pandemic, is particularly important to avoid pets needing to see a vet during this period. Many vets are able to offer consultations and prescribe urgent medications and treatments remotely, each vet practice can advise how supplies can be collected as procedures…
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15 JulyFeatures
How is Covid-19 changing the way pet care retailers sell?
The pet industry is facing an unprecedented challenge as retailers look for ways to meet demand for essential items during the lockdown period. With store closures putting further pressure on online operations, how can pet care retailers manage to service customers safely and responsibly? Optimising stock deployment The latest official…
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14 JulyVeterinary
Covid to ‘accelerate’ consolidation of vet sector, says VetPartners
VetPartners CEO Jo Malone has said that the veterinary industry will emerge “stronger than ever” after showing “adaptability and resilience” amid the pandemic. It comes as Covid had a “drastic” economic impact on veterinary practices, with a recent survey by the Royal College of Veterinary Surgeons (RCVS) revealing a reduction…
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13 JulyCoronavirus
Businesses must remain Covid-secure, warns HSE
The Health and Safety Executive (HSE) has warned businesses that they must ensure they are Covid-secure as lockdown measures ease across the UK. According to the authority, inspectors will be “out and about”, spot-checking employers that they are complying with health and safety law. HSE defines “Covid-secure” as being “adaptable…
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13 JulyFeatures
Coming together in the face of a pandemic
We are living in an unprecedented, unpredictable and challenging time. In the weeks since my last column, there has been a seismic shift in the way in which veterinary teams function and the range of services they are able to offer clients. The financial and emotional toll of the Covid-19…
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