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Covid

Covid-19 had a profound and lasting impact on the UK pet industry, reshaping consumer habits, retail operations, and supply chain resilience. Under this tag, Pet Gazette explores how pet shops, distributors, and petcare brands navigated lockdown restrictions, staffing challenges, product shortages, and evolving customer expectations. We also report on the post-Covid trading landscape — including lasting shifts towards online sales, changes in in-store footfall, altered buying patterns, and recovery strategies. Coverage is tailored to support pet retailers and supply chain professionals adapting to the sector’s ongoing evolution in the wake of the pandemic.

  • Apr- 2021 -
    8 April
    SponsoredKennelgate relaunches online as PetsandFriends.co.uk

    Kennelgate relaunches online as PetsandFriends.co.uk

    Almost a year ago now back in March 2020, East-Midlands-based pet store chain Kennelgate (an umbrella brand of Kennelpak) saw what a lot of other retailers did, a huge boom in online sales due to the coronavirus lockdown. However, even with over 40 years in the industry, e-commerce trading was…

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  • 8 April
    CharitiesNAWT names Rob Mitchell as CEO

    NAWT names Rob Mitchell as CEO

    Rescue and rehoming charity National Animal Welfare Trust (NAWT) has appointed Rob Mitchell as its new chief executive officer. Mitchell joins the charity following a career in retail – first starting out at B&Q and latterly working as general manager, shop operations with the John Lewis Partnership. Outside of working…

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  • 6 April
    FeaturesPaws for thought – trends that have impacted the pet care industry

    Paws for thought – trends that have impacted the pet care industry

    Even before the Coronavirus pandemic upended everything, the pet care industry tended to mirror the trends of the human world, influenced by factors such as where we live, what we eat and our attitude towards health and wellness. It’s no surprise then that major shifts in pet care shopping habits…

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  • Mar- 2021 -
    29 March
    Trade Organisations
    Kennel Club cancels Crufts 2021

    Kennel Club cancels Crufts 2021

    Kennel Club has announced its decision to cancel Crufts 2021, which was due to take place from 15 to 18 July. The event is instead set to return 10 to 13 March 2022. Citing the Covid-19 pandemic, the event organisers said it had to take into consideration the health of…

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  • 24 March
    CoronavirusGov urged to avoid fourth lockdown as Covid claims 67,000 retail jobs

    Gov urged to avoid fourth lockdown as Covid claims 67,000 retail jobs

    The British Retail Consortium (BRC) has called on the government to take “all necessary precautions” to prevent another lockdown after 67,000 retail jobs have been lost in the past year due to Covid-19.  The plea comes in response to the latest ONS job figures, which also show that employment levels in the sector have dropped…

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  • 24 March
    Trade Organisations
    UK houses 34 million pets, PFMA finds

    UK houses 34 million pets, PFMA finds

    The Pet Food Manufacturers Association (PFMA) has released its annual pet population report, which reveals there are currently 34 million pets in the UK. Across the country, there are 12 million cats, 12 million dogs, as well as 3.2 million small mammals such as guinea pigs and hamsters. This represents…

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  • 22 March
    BusinessA dive into doggy day cares

    A dive into doggy day cares

    Bruce Casalis, founder of Bruce’s Doggy Day Care has been in the industry for over 13 years, caring for the individual needs of every dog that visits one of his centres. He first started out by walking dogs in the park and after seeing the demand for a registered professional,…

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  • 22 March
    EconomyGov launches £56m high street fund

    Gov launches £56m high street fund

    The government has announced a new £56m investment into UK high streets and seaside towns to ensure a “successful reopening” of the sector this summer.  The ‘Welcome Back Fund’ aims to help councils improve the “look and feel” of local high streets, by investing in street planting, parks, green spaces…

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  • 19 March
    ManufacturersIAMS launches new campaign ahead of National Pet Day

    IAMS launches new campaign ahead of National Pet Day

    To coincide with National Pet Day on the 11 April 2021, pet food manufacturer IAMS is investing in a three-month brand campaign spanning TV, radio, digital and print media.  According to the group, the campaign aims to remind pet owners that IAMS’ products contain “high quality animal protein that provides…

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  • 16 March
    FeaturesFlerm: The pet sector’s newest arrival

    Flerm: The pet sector’s newest arrival

    The landscape of the petcare sector has undoubtedly changed in recent times, with a shift in consumer habits and the commercial landscape accelerated by the pandemic. Businesses across the sector have looked to diversify and adapt in order to take care of both customers and pets in the age of…

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