Click And Collect

This coverage examines click and collect services within the UK petcare industry, from large retail chains to independent pet shops offering online ordering with in-store pickup. Pet Gazette reports on service innovations, technology integrations, customer behaviour trends, and operational strategies that enhance convenience and drive sales. Coverage includes news, market analysis, and case studies to help pet trade professionals understand how click and collect is shaping omnichannel retail, improving customer engagement, and creating new supply chain opportunities.

Dec- 2022 -

7 December

Retailers

Jollyes reports record HY sales

Pet retailer Jollyes has reported record sales of £53m, up 23% YOY, during the first half of the year ending 27 November 2022. This follows the company reporting annual sales of £87m in the full year to May 2022. The company attributed the rise down to a mix of higher…
Read More »
Mar- 2022 -

7 March

Industry News

Bira announces launch of Nertoo online trading platform

The British Independent Retailers Association (Bira) has announced the official public launch of its new online trading site Neartoo. The website, which launches on Monday 7 March, is designed to “help stores in hard hit High Streets recover from the pandemic”. The platform allows shoppers to find out what they…
Read More »
Nov- 2021 -

22 November

Consumers

Black Friday footfall set for comeback in 2021

A surge in shopping is forecast for Black Friday this year, with UK footfall set to increase by 7.9% between 21 and 27 November against the previous week, according to the latest figures from Springboard. The higher footfall is set to peak on Black Friday itself, with a predicted rise…
Read More »
Sep- 2021 -

22 September

Retailers

Maidenhead Aquatics launches click and collect service

Maidenhead Aquatics has announced the launch of its new click and collect service, as part of a move to “bridge the gap” between its traditional retail outlets and online business. Customers can now use 24/7 browsing as well as access to information about store stock availability, while “being able to…
Read More »
Jul- 2021 -

23 July

Manufacturers

Pets at Home launches ‘one hour’ click-and-collect service

Pets at Home has announced the launch of a ‘one hour click and collect service’ powered by the Order Management Solution (OMS) from OneStock, a European OMS provider for omnichannel retail. The launch supports the pet care retailer’s omnichannel strategy, allowing the business to “empower customers to find all the…
Read More »
23 July

Retailers

PetPlace opens new HQ amid sales rise

PetPlace has announced it has opened new headquarters following a rise in sales over the pandemic. The retailer, which has stores in Abergele, Ruthin, Mold, Llangefni and Chirk, has opened the new site in Tir Llwyd Enterprise Park in Kinmel Bay. The company will be based out of a 10,000…
Read More »
Feb- 2021 -

24 February

Coronavirus

Scotland to reopen non-essential retail from 26 April

First minister Nicola Sturgeon has announced that non-essential retailers in Scotland will be able to reopen from 26 April. Sturgeon outlined the country’s exit out of lockdown restrictions yesterday (23 February), giving businesses a timeframe of when they can expect to reopen. Scotland’s stay-at-home order is likely to remain in…
Read More »
9 February

Retailers

January retail sales slump to lowest level since May 2020

January saw retail sales growth decline to its lowest level since May of last year, figures by the BRC and KPMG show. According to the pair’s sales monitor, total retail sales dropped by 1.3% in January compared to 0.4% in January 2020 as national lockdown measures continue to disrupt trading. …
Read More »
Jan- 2021 -

22 January

Coronavirus

Retail sales fall to lowest ever annual level

The retail sector has suffered its largest annual fall since records began, with total sales down 1.9% against the year prior, as restrictions on non-essential retail continued to impact the sector as a whole. This was the biggest decline since records began in 1997, according to the ONS. After declines…
Read More »
15 January

Economy

UK GDP shrinks by 2.6%

GDP declined by 2.6% in November 2020 as government restrictions reduced economic activity, the latest ONS figures reveal. Figures released by the statistics office show that November GDP was 8.5% below its pre-pandemic levels. The decline follows a period of economic growth for the UK, with last October’s report revealing that the country had grown a…
Read More »