Natures Menu has won a Feefo Gold Trusted Service Award 2019, an independent “seal of excellence” which aims to recognise businesses that “go above and beyond for delivering outstanding customer service”.
The Trusted Service Award is awarded to businesses that use Feefo to collect genuine reviews and insights from verified customers. The accreditation is unique as it is based purely on interactions with customers. Natures Menu collected 2,939 five-star reviews between 1 January 2018 and 31 December 2018, achieving a Feefo service rating of almost five out of five from customers.
Craig Taylor, Natures Menu managing director, said: “It’s a fantastic achievement to receive this award from Feefo for the third year running and to be recognised for delivering an exceptional service to our customers. Having been operating for 37 years, Natures Menu has always worked hard to ensure our customers receive the best service possible.
“Our team of trained experts, all qualified in Raw Advisor training, listen, understand and respond to their customer needs and constantly strive to make the whole customer experience as enjoyable and effortless as possible. Well done to the whole team here at Natures Menu and thank you to all our customers for taking the time to leave their reviews.”