OATA has given its second Stakeholder Engagement Award to Rob Quest from Heathrow\u2019s Animal Reception Centre in recognition of his long-standing work with the pet industry.\r\n\r\n\r\n\r\nThe association said it wished to acknowledge the work he has done over many years, both at the airport to help ensure the smooth passage of fish arrivals into the country and his expertise in local authority licensing. For example, he assisted the OATA in setting up the first Primary Authority scheme for pet shop licensing.\r\n\r\nOATA\u2019s CEO Dominic Whitmee said: "Rob has always put the welfare of animals to the fore, looking at practical opportunities to ease their transit through the border.\u00a0\r\n\r\n\u201cHis approach, whether about the Primary Authority Scheme or in his discussions with OATA, the Companion Animal Sector Council and Government officials in Defra, local authorities and elsewhere, has always been to seek to identify sensible, pragmatic solutions to enhance animal welfare whilst also supporting the trade as much as possible.\u201d\u00a0\r\n\r\nHe added: \u201cHe\u2019s always been approachable, even-handed and ready to discuss concerns, even in very pressured situations. To us at OATA these are the signs of a good partner, of someone who understands that positive outcomes can be achieved by maintaining good working relations with stakeholders. They are things we admire deeply in the people we deal with as an organisation.\u201d\r\n\r\nThis is the second award OATA has presented to recognise officials who demonstrate the highest levels of openness, honesty, transparency and integrity in their dealings with the trade. Alasdair Scott of the Fish Health Inspectorate was handed the first accolade at AQUA2021.