Pet OwnersRetailing

Pets at Home partners with Relex to optimise supply chain

Pets at Home will benefit from Relex’s AI-driven insights into daily and monthly inventory requirements which will help to provide its customers with the right products at the right time

Pets at Home has partnered with Relex Solutions, a provider of unified retail solutions, to further optimise its supply chain operations across forecasting, on-shelf availability, inventory planning, and the automation of manual tasks.

Relex will service the brand’s online channel as well as its 453 stores and distribution centres across the UK.

It revealed the partnership comes as part of a demand and fulfillment transformation project across the retailer’s end-to-end supply chain to help deliver its ambition of becoming “the world’s best pet care provider”.

Pets at Home said by using Relex it will benefit from AI-driven insights into daily and monthly inventory requirements which will help to provide its customers with the right products at the right time.

Nigel Fletcher, group business improvement director at Pets at Home, said: “Improving our supply chain visibility and operational efficiency is an important part of this, and Relex’s machine learning-based solution offers the tools we need to achieve this. We are excited to commence this project and look forward to the benefits it will bring.”

Mikko Kärkkäinen, CEO and co-founder at Relex Solutions, added: “ We are thrilled to be a part of the Pets at Home business transformation. I am confident that we can bring a wealth of expertise to the project, not only in unified supply chain planning but also in pet retail and look forward to delivering exceptional results.”

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