The group, which operates 18 pet stores around England and has a new website, said it has made “significant investments” into its stores and team members.
It has also added a range of new products to all stores, including raw and frozen foods and natural deli treats, and it has also declared a Best of British pledge that aims to support smaller UK pet product suppliers with better cash flow, in store advertising and more.
Paul Lewis, general manager at Just for Pets, said: “I’m overjoyed that the work and dedication of our store teams was recognised again this weekend. The teams go above and beyond to make sure that everyone who visits Just for Pets get the very best customer experience.
“This year we’ve removed zero hours contracts unless the team member preferred this form of employment and all our team members are now enrolled on a bespoke training programme from Hannah Molloy of Channel 4’s Puppy School that covers everything from dog nutrition to puppy socialisation, we know customers really appreciate the advice teams offer in store.”
Leanne Blunn, senior buyer, added: “We recognise that it’s not just about what we sell but also what we don’t sell, we have removed a number of products over the years, including negative training devices and less eco-friendly poo bags to make sure we offer the best products for pet health and wellbeing.”
Jack Bocock, dual site manager, said: “We can’t thank customers enough! The support through covid and feedback to the changes in store has been amazing, it’s always great to see both the new and regular faces in store.”
Just for Pets currently has pet shops in Bromsgrove, Cambourne, Cambridge, Coventry, Droitwich, East Bridgford (Nottingham), Evesham, Kidderminster, Long Eaton (Nottinghamshire), Malvern, Maypole (Birmingham), Northfield, Nuneaton, Stafford, Swadlincote, Telford, Wolverhampton and Worcester.