Fairer Finance is a market research and ratings agency which assists consumers in making informed choices and promotes healthy competition between financial service companies.
As well as being highly trusted by consumers, Agria was voted the best for customer happiness.
James Daley, the managing director of Fairer Finance, said: “The pet insurance market has grown rapidly over the last year as more people have brought pets into their home for the first time. It’s easy in times of rapid growth to fall short on customer service, but Agria is clearly getting the balance right.
“We poll 10,000 banking and insurance customers every six months, and it’s an impressive
achievement to come out on top with both the happiest customers and most trusted brand in a sector.”
He added: “Agria Pet Insurance is making a name for itself as one of the UK’s most customer-centric pet insurers and can be proud of its great progress in our customer experience league tables over the last three years.”
Tom Vaughan, head of marketing at Agria, said, “We’re thrilled to be named as the UK’s Most Trusted Pet Insurance Provider.
“Pet owners place significant trust in us to protect their best friends when it matters, and we always strive to repay that confidence – throughout every high and low of pet ownership. To hear that we are the most trusted provider with the happiest customers naturally means the world to us.”
He added: “This accolade is another testament to the hard work and dedication from every member of the Agria team. And of course, we’re so grateful to Fairer Finance for holding the ratings and to UK pet owners for scoring us so highly.”