Petpals
This coverage highlights Petpals, the UK pet care franchise network providing services such as dog walking, home boarding, and small pet care. Pet Gazette reports on the company’s expansion, franchise opportunities, and role in shaping service standards within the petcare sector. Our editorial explores Petpals’ contribution to professionalising pet services, supporting local business growth, and meeting rising consumer demand for trusted care solutions. For pet trade professionals — from franchise investors and service providers to retailers and distributors — this section provides insights into how Petpals is driving growth and diversification across the UK petcare industry.
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Jan- 2026 -19 JanuaryRetailers
Former actor Andy Tierney launches Petpals franchise store in Halesowen
Former actor Andy Tierney has launched a Petpals franchise store in Halesowen, bringing the national pet care brand to the area. The new Petpals store will offer dog walking, cat visits, pet sitting and pet transport for owners across the town. Tierney lives in Halesowen with his dog, Marley, and…
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14 JanuaryRetailers
Petpals celebrates 20 years of franchise support manager Tracey Dawber
Petpals is celebrating 20 years since Tracey Dawber joined the business as franchise support manager, marking a key milestone for the company during its 25th anniversary year. Dawber joined Petpals when the head office team comprised just two people supporting a small network of franchisees. She has remained with the…
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Oct- 2025 -3 OctoberRetailers
Petpals Maldon owners win Great British Franchisee Award
A husband-and-wife team running a Petpals franchise in Essex have won a Great British Franchisee Award, one of the UK’s top honours for franchise businesses. Bev and Phil Haydon, who own Petpals Chelmsford, Maldon and Danbury, were recognised for staff retention, customer service and community involvement. The award follows their…
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Jul- 2025 -28 JulyRetailers
Petpals and BFA join forces to promote franchising
Pet care franchise Petpals has partnered with the British Franchise Association (BFA) to raise awareness of franchising as a viable path to business ownership. The initiative is part of the BFA’s educational outreach programme, which aims to make franchising more visible and better understood among students and aspiring entrepreneurs. As…
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Dec- 2023 -5 DecemberTrade Organisations
PCFA officially recognised as Primary Authority
Pet Care Franchise Association (PCFA), a new trade organisation with the primary aim of enhancing animal welfare standards for companion animals, has received official recognition with the City of London Corporation acting as Primary Authority for its members. PCFA is a group of well-respected pet-care franchises that have joined forces…
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Jan- 2023 -25 JanuaryBusiness
Petpals to launch in two new locations
Multi-service pet care brand Petpals has announced plans to launch in Milton Keynes and Crawley. Owner of Petpals James Callow will launch his own Petpals business in Crawley in February. Nilay and Priyanka Sanghrajka will own the franchise in Milton Keynes. They decided to do it having seen “exceptional demand”…
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Dec- 2022 -20 DecemberBusiness
Petpals launches Dorset franchise
Pet-care provider Petpals has launched its newest franchise in Christchurch, Dorset. The new franchise will be run by Robbie Brown who has experience ranging from the army to pharmaceuticals to insurance. Brown is fully trained, insured and has a valid DBS check. The new franchise will cover the Christchurch, Highcliffe,…
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Dec- 2021 -9 DecemberIndustry News
Petpals named amongst top franchises in EF100
Petpals is celebrating after being named one of the UK’s top franchise opportunities in the Elite Franchise Top 100 (EF100). From hundreds of entries across every sector, Petpals has been ranked 77th overall. The EF100, established in 2017 in association with HSBC, is a list that ranks the best upcoming…
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Jun- 2021 -30 JuneBusiness
Petpals unveils new rebrand
Petpals has announced a new rebranding strategy as part of its 20th anniversary celebrations. The UK’s largest multi-service pet care franchise revealed a new look, offering and management franchise model to commemorate two decades of business. As part of the new offering, Petpals has revisited its entire training and support…
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Feb- 2019 -21 FebruaryBusiness
Petpals launch ‘Easy Start’ franchise
British Franchise Association (BFA) member and UK-based multi-service pet care franchise Petpals has launched a scheme to make it easier to purchase one of its franchise businesses. Under the new ‘Easy Start’ scheme, anyone buying a Petpals franchise will only be required to pay a fee to cover the costs…
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