Click And Collect
This coverage examines click and collect services within the UK petcare industry, from large retail chains to independent pet shops offering online ordering with in-store pickup. Pet Gazette reports on service innovations, technology integrations, customer behaviour trends, and operational strategies that enhance convenience and drive sales. Coverage includes news, market analysis, and case studies to help pet trade professionals understand how click and collect is shaping omnichannel retail, improving customer engagement, and creating new supply chain opportunities.
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Jan- 2018 -23 JanuaryIndustry News
‘Ghosted’ customers cost repeat sales
UK consumers who feel abandoned by a retailer following a purchase are less likely to purchase from the store again, a new survey finds. Narvar and YouGov asked 3000 UK consumers to uncover their biggest bugbears when shopping with online retailers. The study shows that retailers are failing to secure…
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Jul- 2017 -13 JulyCurrent Affairs
Pet food supplier, Kennelpak, is acquired by Enact
Kennelpak, a leading supplier of pet food and products with its own retail chain under the Kennelgate brand, has been sold to SME investor Enact, managed by private equity firm Endless LLP. Clearwater International advised the shareholders of Kennelpak on the sale. Established in 1974, Kennelpak retails a selection of pet…
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Aug- 2016 -11 AugustLatest News
Click and Collect service launched at Garden Centres
The Christchurch and Wimborne Stewarts Garden Centres have launched a Click and Collect service on their website and also the opportunity for customers to order by post a range of gift vouchers, and tickets for various talks, demonstrations and events. Terry Head, Stewarts director of retail and marketing says…
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