Click And Collect

‘Ghosted’ customers cost repeat sales

UK consumers who feel abandoned by a retailer following a purchase are less likely to purchase from the store again, a new survey finds. Narvar and YouGov asked 3000 UK consumers to uncover their biggest bugbears when shopping with online retailers. The study shows that retailers are failing to secure…

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Pet food supplier, Kennelpak, is acquired by Enact

Kennelpak, a leading supplier of pet food and products with its own retail chain under the Kennelgate brand, has been sold to SME investor Enact, managed by private equity firm Endless LLP. Clearwater International advised the shareholders of Kennelpak on the sale. Established in 1974, Kennelpak retails a selection of pet…

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Click and Collect service launched at Garden Centres

  The Christchurch and Wimborne Stewarts Garden Centres have launched a Click and Collect service on their website and also the opportunity for customers to order by post a range of gift vouchers, and tickets for various talks, demonstrations and events. Terry Head, Stewarts director of retail and marketing says…

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