Industry News

Pet retailer ‘highly commended’ for customer service

Family owned retailer Pets Corner has been ‘highly commended’ for its customer service. The company was nominated for the KPMG Customer Focus award category at the 2016 Lloyds Bank National Business Awards. The award ceremony and gala dinner were held at the Grosvenor House Hotel in London. The award recognises those constantly striving to…

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UK predicted to spend £6.77bn online over Black Friday period

The UK will spend £1.27bn with web-based retailers on Black Friday, says online retail association IMRG. IMRG forecasts total online expenditure of £6.77bn over the Black Friday peak period from Monday 21 to Monday 28 November 2016. The figures are based on UK online retail sales data from IMRG and…

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Trading ‘softer’ for Pets at Home

Pets at Home has reported ‘softer’ trading than in the first half of the year. It also reported that the business may be affected by the “prolonged uncertainty over the UK’s exit terms from the European Union, and the continued weakness in Sterling.” In a statement the company said Brexit “could lead…

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Sick puppy sold outside tube station

A sick puppy who was sold outside a London tube station is finally on the right track to happiness after receiving treatment and care from The Mayhew Animal Home. Seven-week old Border Collie puppy, Mocha, was up for sale outside Ruislip Tube Station in West London, despite being poorly and…

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OATA welcomes new assistant chief executive to the team

The Ornamental Aquatic Trade Association has welcomed Dr Tracey King as its new assistant chief executive. Tracey joins OATA from the charity sector having previously worked in university administration at the University of Oxford, in local government and the BBC. She received her bachelor’s degree in zoology from Cardiff University,…

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New organic pet products launched

Little Soap Company is launching two new Little Beast products from its organic pet product range. Little Beast products are made from organic, natural and sustainable ingredients, promoting healthy skin and coats. Liquid Pet Shampoo and Pet Spritz are the latest products in the Little Beast range and are suitable for…

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Vets warn pet owners about icy conditions

As temperatures start to drop, BVA and BSAVA are warning pet owners to make sure their dogs and cats are kept free from hidden and potentially fatal hazards this winter. Gudrun Ravetz, president of the British Veterinary Association said: “Each season brings its own set of hazards and winter is…

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Dog Rocks scoops another award

Carina Evans, co-owner of Dog Rocks, has received the prestigious Pet Age – Forty Under 40 Award for 2016. The Forty Under 40 awards program celebrates the most accomplished young businessmen and women who have been making headlines. It celebrates those who share a commitment to business growth, professional excellence…

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Innovative pet monitor named Kickstarter ‘Project We Love’

Innovative new monitoring system, Felcana, is making a splash within the pet healthcare sector. The new piece of technology was named one of the ‘Projects We Love’ by crowdfunding platform Kickstarter. “We had to build great tech – tech which works, tech which looks great, but was also comfortable for…

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Charity of the Year awarded to animal welfare supporters

Animal welfare charity WVS (Worldwide Veterinary Service) has been awarded the ‘Charity of the Year’ award at the Good Web Guide awards in London. The ceremony took place at The Royal Institution of Great Britain on Albemarle Street in London. The premise of the Good Web Guide awards is to find…

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