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One of the world’s fastest growing veterinary telehealth services, Vetster, is officially launching across the UK market following its success in North America.
Vetster connects licensed UK veterinarians with pet owners via video, voice and online chat to address non-urgent pet care issues, aiming to reduce the shortage of pet healthcare access facing the UK.
It comes as a study commissioned by Vetster revealed that the biggest challenge UK veterinary clinics faced was the volume of pets (57%), followed by being overbooked (50%) and unable to take on new patients.
Mark Bordo, CEO and co-founder of Vetster, said: “We are experiencing a global crisis in pet care exacerbated by the pandemic. Veterinarians are facing tremendous pressure to provide services to millions of pet owners.
“Vetster’s virtual care platform connects pet owners with licensed UK veterinarians to provide support when their clinic is closed, to answer a non-urgent question, and to improve the health outcomes of their pet and help ensure owners can care for their animals.”
He added: “Veterinarians are able to incorporate a new modality of practice to improve their work-life-balance, serve pet owners outside of a clinic environment, and hopefully practice for longer avoiding burnout and stress associated with this much-needed profession.”
