A Warrington vet surgery has been named in the top 25 best practices in the UK thanks to ratings from pet owners.
Beech House Veterinary Centre, part of Willows Veterinary Group, has seen its excellent care and customer service recognised in Vet Help Direct’s annual ‘Best UK Vets’ awards.
Vet Help Direct, which is an independent vet reviewing platform and directory website, has seen 174 reviews left online for the surgery giving it an overall maximum rating of five stars. Practice manager Sarah Cunningham said making the top 25 list was a proud achievement because the rankings were based on direct reviews from clients.
Vet Sarah Cunningham, said: “It’s great acknowledgment for us, particularly because it’s based on independent reviews from clients. It’s a reward for everyone and I’m very proud. We put client care at the foremost of what we do, so it’s nice to get recognition.
“We’ve got a big team here at Beech House. We’ve got six vets, five qualified nurses, eight trainee nurses, an office manager and six receptionists. A lot of people have been here for a long time so there is a lot of experience. We have clients coming to us from all over the country, from as far as Scotland, the Isle of Man and Devon.
“We provide a lot of specialist services such as orthopaedics, working with specific breeds like the Shar Pei, and breeding bitches where we do caesareans and reproduction work. We get a lot of vets ringing us up for advice.”