Kevin Duffy, pet sales manager at Trilanco, is celebrating his 30th year working at the equine, pet and agricultural products wholesaler this month.
Duffy joined the business in 1988 and is one of Trilanco’s longest serving colleagues. His first role was in the warehouse where he progressed within the team from warehouse operative, picking and packing products, to despatch supervisor and stock controller.
He then became part of the delivery team, driving across the north of England in one of Trilanco’s vans for five years. Later in 2000, Duffy joined the company’s in-house telesales team processing orders and sharing information about product offers and promotions.
Duffy’s role in sales transitioned from being based in the office to being field-based, and in 2006 he became an area sales manager, overseeing accounts for customers situated along the M62, in Ireland and in the Isle of Man. He was also instrumental in the growth of Trilanco’s own-brand, Easidri. He exhibited Easidri’s pet products at trade shows and supported retailer open days for over 10 years.
In 2017, Duffy became pet sales manager, focusing on Trilanco’s pet product offering and supporting customers throughout the UK to develop their pet business. He also holds the NOAH Certificate of Animal Health (NCAH).
Duffy said: “When I was delivering products, it was the first time I spoke with customers and I learned a lot about the products they needed – this is where my bug for selling started! As Trilanco has developed, I’ve also been able to grow, and I’ve enjoyed a variety of roles.
“I’d like to take this opportunity to thank all my customers and colleagues, past and present, for their support.”
Martin Balmer, managing director at Trilanco, added: “Kev has supported the business in various roles over the years and has always approached new challenges in a positive way. It’s great to see individuals progress in the business. Congratulations to Kev on his 30 years at Trilanco – and may there be many more.”