Natures Menu has won a Feefo Gold Service award. The independent seal of excellence recognises businesses for delivering exceptional experiences, rated by real customers.
Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. All the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.
Natures Menu met the criteria of collecting at least 50 reviews between 1 January 2016 and 31 December 2016, and achieved a Feefo service rating of between 4.5 and 5.0.
Bev Page, Sales and Customer Service Manager, at Natures Menu, commented: “It’s a pleasure to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. Having been here for over 35 years, Natures Menu have always worked hard to ensure our customers receive the best service possible.
“Our team of trained advisors, all qualified in Raw Advisor training, listen, understand and respond to their customer needs and constantly strive to make the whole customer experience as enjoyable and effortless as possible. We have achieved the Feefo gold last year and now look forward to another successful year ahead.”
“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first,” added Andrew Mabbutt, CEO at Feefo.
He continued: “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”