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High Street

The high street remains a vital battleground for pet retailers, balancing in-person service with growing digital competition. Pet Gazette covers the role of independent pet shops, regional chains, and national retailers on UK high streets — reporting on shop openings and closures, rent pressures, footfall trends, and evolving customer expectations. We also examine localised marketing strategies, product merchandising, and how high street stores adapt to omni-channel retail. For wholesalers and suppliers, this tag offers visibility into the challenges and opportunities facing brick-and-mortar stockists across towns and cities.

  • Sep- 2025 -
    1 September
    ManufacturersRuffingtons celebrates first year of ‘rapid growth’

    Ruffingtons celebrates first year of ‘rapid growth’

    Dog treat brand Ruffingtons has marked its first anniversary in which it saw it double its initial growth targets and expand to more than 200 stockists across the UK. The company, part of Lincolnshire-based Fold Hill Foods, launched at the Pets and Aquatics Trade Show (PATS) in September 2024 with…

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  • Apr- 2025 -
    10 April
    RetailersJohnson’s unites with PIF and Bira on National Pet Shop Day

    Johnson’s unites with PIF and Bira on National Pet Shop Day

    Johnson’s Veterinary Products has announced that it is partnering with the Pet Industry Federation (PIF) and British Independent Retail Association (Bira) for National Pet Shop Day. The event will return on 12 July 2025 following a successful first running in 2024. More than 200 pet shops participated in the inaugural…

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  • 2 April
    RetailersRetailers refrain from price rises in March

    Retailers refrain from price rises in March

    Retailers did not resort to price rises throughout March, according to the latest BRC-NIQ Shop Price Index, despite rising cost pressures. It comes as high street retailers are competing for reluctant shoppers, who are more likely to be pulled in with seasonal promotions. Mike Watkins, head of retailer and business…

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  • Jan- 2025 -
    3 January
    EconomyTotal footfall was down 2.2% in 2024

    Total footfall was down 2.2% in 2024

    Total UK footfall in 2024 was down 2.2% compared with 2023 according to data from the British Retail Consortium (BRC). Footfall decreased year-on-year for all four nations, with Scotland falling by 1.5%, England by 2.1%, Wales by 2.6%, while Northern Ireland experienced the biggest decline at 5.8%. Alongside this, total…

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  • Dec- 2024 -
    24 December
    EconomyFootfall rises ahead of Christmas but remains lower than 2023 levels

    Footfall rises ahead of Christmas but remains lower than 2023 levels

    Footfall rose for the second consecutive week last week across all UK retail destinations with retail parks and shopping centres paving the way, according to MRI Software’s new data. However, levels were still considerably lower than the same week last year. For the week to 22 December, footfall rose by…

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  • Sep- 2024 -
    13 September
    RetailersRetail industry is overtaxed, says BRC

    Retail industry is overtaxed, says BRC

    The British Retail Consortium (BRC) has claimed that the retail industry is overtaxed compared with other sectors of the economy after new research found retail pays 7.4% of all business taxes (£33bn), a share 1.5 times greater than its share of the overall economy (5% GDP). The BRC said this…

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  • Jul- 2024 -
    5 July
    EconomyPet Retailers

    Taylor Swift and Euros boost footfall amid damp June

    Taylor Swift’s UK tour and the Euros helped strengthen footfall during a very wet June as total UK footfall decreased by 2.3% in June (YoY), up from -3.6% in May, according to the latest figures from the British Retail Consortium (BRC). On a segment basis, high street footfall decreased by…

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  • Jun- 2024 -
    26 June
    VeterinaryCreature Comforts opens flagship London practice

    Creature Comforts opens flagship London practice

    Vet tech startup Creature Comforts has announced the launch of its flagship practice in St John’s Wood, London. Having raised £10M in seed capital last year, co-founders veterinary surgeon Russell Welsh and online estate agent entrepreneur Daniel Attia opened their first practice in April in Notting Hill. Spread over two…

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  • 10 June
    EconomyLabour vows to overhaul business rates system

    Labour vows to overhaul business rates system

    The Labour party has vowed to overhaul the current business rates system should it be victorious in the general election. The party stated that it would replace the current system with a new system that will “level the playing field between the high street and online giants”. Shadow chancellor Rachel…

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  • May- 2024 -
    24 May
    EconomyPet Retailers

    Retail sales slump 2.3% in April amid wet weather

    Retail sales fell by 2.3% in volume over April, following a fall of 0.2% in March, as the retail sector was hampered by ongoing wet weather over the period. According to the Office for National Statistics (ONS), sales volumes were down across most sectors, with non-food stores particularly “doing badly”…

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