Average Transaction Value

Pets at Home FY profits rise 14% to £120m despite flat revenues

Pets at Home has seen its profit before tax rise 14% to £120.6m for the year ended 27 March 2025, following strong growth in its veterinary sector. Its vet group consumer revenue was up 13%, with record sales supported by higher visits, average transaction values and significant growth in Care…

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Pets at Home maintains guidance as Q3 revenue drops 0.2%

Pets at Home has maintained its full-year profit guidance despite the fact that its total group revenue fell 0.2% to £361.6m for the 12 weeks ended 2 January 2025. Its persistence comes as the company saw its consumer revenue increase 2.3% to £468m during the period. Pets at Home stated…

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Pets at Home CEO warns Budget will effect part-time workers and women

Pets at Home CEO Lyssa McGowan has warned that the changes to National Insurance in the Budget will negatively impact part-time workers and women. McGowan stated in an interview with Mail on Sunday that Pets at Home faces an £18m increase in costs. The National Insurance contribution threshold will be…

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Pets at Home stalwart leaves after 20 years

Louise Stonier has left Pets at Home after 20 years with the company where she held various roles. Most recently, Stonier served as chief operating officer and managing director in the company’s vet group. She announced on LinkedIn that she has joined Medivet as chief operating officer for the UK…

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Pets at Home HY PBT up 14% to £54.5m

Pets at Home has revealed that its underlying profit-before-tax rose 14.1% to £54.5m for the half year ended 10 October 2024. The retailer stated that this was supported by the strong growth in its vet group, with retail impacted by the slower sales growth. Alongside this, its total group revenue…

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Pets at Home PBT drops 3.2%

Pets at Home has revealed that its underlying profit-before-tax dropped 3.2% year-on-year to £132m for the year ended 28 March 2024. The company said it expected this drop as a result of short-term availability issues as it transitioned to its new distribution centre and weaker performance of discretionary accessories. This…

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Card retail transactions up to 81%, survey finds

Debit and credit card retail transactions surpassed four in every five pounds spent in 2020 (81%, up from 78% in 2019), according to the latest annual payments survey published by the British Retail Consortium (BRC).  Cash use now accounts for just 15% of total spending in retail (down from 20%…

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UK’s indies outperform global retailers with 20 percent growth

Sales volumes for Britain’s independent retailers in the past 12 months were 20 percent higher than the global average, according to data from retail management software provider Vend. This insight comes from Vend’s first Retail Benchmarks Report, which compared data from over 13,000 retailers and found average monthly sales volumes…

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